Service technician next to a robot in a workshop hall

You run your business.
We keep your robots moving.

Independent service and support for embodied AI systems.

From sensor to model: we find the root cause, fix it and keep your systems running. Remote or on site, manufacturer-independent, delivered by engineers who think mechanics, electronics, software and AI together.

Fast remote support
On site in DACH
From cobots to humanoids

Why robozservice

One team for the full stack

Mechanics, electronics, firmware, ROS 2 and models. One point of contact for every layer.

Root cause, not symptom

We measure, log and analyze until the root cause is clear and can be resolved for good.

Manufacturer-independent

We support systems from different manufacturers and classes from a single source.

Traceable

Every intervention is documented, every service history accessible.

Services

Support

  • Independent support: diagnosis and resolution, remote or on site
  • Manufacturer support takeover: ticket handling, second-level support, knowledge base
  • Fast help with disruptions: prioritized remote support, on-site visits by arrangement, binding response times via SLA

The Embodied AI Stack

We cover every layer

In embodied AI systems, every layer works together. The solution often lies on a different layer than the visible symptom: model performance depends on camera timing, gripper function on a stable power supply. That is why we work across all layers:

01

Mechanics and actuation

Gearboxes, joints, grippers, wear, backlash, thermal behavior

02

Power electronics and buses

Motor drives, batteries and BMS, CAN, EtherCAT, cabling, EMC

03

Sensing

LiDAR, cameras, depth sensing, IMU, force-torque sensors, calibration and time synchronization

04

Firmware and real-time control

Control loops, parameterization, safety functions, updates

05

Middleware and software

ROS 2, drivers, communication latency, network and wireless

06

Perception and navigation

SLAM, localization, sensor fusion, obstacle detection

07

Models and policies

Imitation learning, reinforcement learning, vision-language-action models, deployment on edge hardware

08

Simulation and data

Sim-to-real, teleoperation, data collection, logging and analysis

Robot Categories

Every system class has its own requirements. We know them and what matters in operation.

Mobile Robots (AMR/AGV)

Mobile Robots (AMR/AGV)

Autonomous vehicles for transport and logistics.

Navigation, SLAM, localization, fleet management.
Industrial Robots and Cobots

Industrial Robots and Cobots

Robot arms with high repeatability, cobots with built-in force and collision detection.

Kinematics, calibration, grippers, safety functions.
Mobile Manipulators

Mobile Manipulators

A mobile base combined with an arm.

Base-arm coordination, positioning at the workstation, time synchronization.
Humanoid Robots

Humanoid Robots

Bipedal systems with many joints and hands, designed for human environments.

Whole-body control, balance, high actuator density, hand dexterity.
Quadrupeds

Quadrupeds

Rugged legged platforms for inspection, rough terrain and research.

Locomotion policies, foot contact detection, leg actuation, payload integration.
Learning-Based Manipulation Platforms

Learning-Based Manipulation Platforms

Single- and dual-arm setups for teleoperation, data collection and policy training.

Data quality, camera synchronization, latency, model deployment.

How It Works

1

Request

via the form

2

Assessment

by our team, usually within 1 business day

3

Booking

remote or on site

4

Execution

by qualified engineers

5

Documentation

and service history

Industries

Industries and typical tasks where we support you.

Mechanical Engineering

Reliable handling cells: analysis via signal and current measurement, optimized cable routing and parameters for stable gripper performance.

Automotive

Precise mobile manipulators in assembly: calibration, sensor-fusion review and software updates with test runs for stable process capability.

Plant Engineering

Commissioning of cobot cells across multiple sites with unified documentation, standardized rollout and maintenance at fixed intervals.

Intralogistics

Support for fleets of autonomous mobile robots: optimizing navigation and battery management for high availability in continuous operation.

Research and Education

Support for robot platforms including sim-to-real pipelines for reproducible experiments and a documented setup.

Team

Engineers from mechanical engineering, electrical engineering, mechatronics, robotics and AI, with academic degrees and several years of experience in industry and research. When you call us, you talk to someone who understands the system.

Mechanical Engineering

Drive and gear technology, design, gripper technology, mechanical analysis

Electrical Engineering

Power electronics, sensing, bus systems (CAN, EtherCAT), diagnostics of drive and control hardware

Mechatronics and Robotics

Control engineering, ROS 2, navigation, commissioning of complex systems

AI and Software

Machine learning, model integration, deployment on edge hardware, sim-to-real

Machine Safety

Risk assessment and safe commissioning according to relevant standards

Billing

Three models to fit your needs. Prices on request; quote after assessment.

Time and Materials

Hourly rate plus travel

Service Packages

Fixed scope

Maintenance Contract / SLA

Flat fee per system per year

Tell Us About Your Challenges

Frequently Asked Questions